Booking Policy

Cancellation / Late Arrival Policy

We require a minimum of 48 hours advance notice for the cancellation of couples, otherwise full charges apply.

We require a minimum of 4 days advance notice for group cancellation, otherwise full charges apply.

Bridal party depsits are non-refundable.

We require a minimum of 4 days advance notice for spa package cancellation, otherwise full charges will apply.

Singles service(s) cancellation requires 24 hours advance notice.  Bridal party service(s) cancellation requires 12 weeks advanced notice.  A fee of 50% of the price of the service(s) will be charged for cancellations less than the minimum time permitted.

Please keep in mind that if you arrive late, the duration of your treatment will be shortened so the next guest may begin on time.

Important Notes

All prices are displayed in Canadian currency.  Taxes are extra.  Prices and services subject to change.  Our price structure reflects a level system - prices reflect experience, level of education and personal growth.  Extra charges may apply to long and/or thick hair.  Add a snack for $8 or light lunch $18 on any service.  For services over $150 we require a valid credit card number at the time of booking.

Spa packages, retail products, promotional services, specials or registered massage therapist services cannot be redeemed with WaySpa gift cards / Spa Finder & cannot be combined with any promotion or K'ur gift cards.  Valid for hair and Esthetic services only.  Limit $200 per person maximum usage a month.  Cannot be used for any medical services such as botox, filler, laser hair removal, or registered massage therapy.